BPM Success…

What is success?  One dictionary describes it as the accomplishment of an aim or a purpose. If you don’t define success, how will you know if you are successful? As with most projects, success breeds success.  Success could mean more money in your pocket.  Success could mean a promotion.  Success could make you the best…

Capturing a Process…

Peter Schooff posted this question… What is the best method for capturing business processes? My process for capturing business processes goes something like this. Starting with the person responsible for the business process, I interview them and document the process in Visio [or something similar]. When capturing a process, I identify the steps.  I identify…

Process Management…

From a BPM.com posting… A business exists to provide value to customers in exchange for something else of value.  Process means a flow of business activities and seeing those activities as connected toward achievement of some business transaction. I have said before that a business is a collection of processes.  Over simplified, those processes exist…

Engineering Change Control

If you are a manufacturer, your ECR/ECO process is the most expensive process in your company. Many studies have proven this to be true.  I was at a customer site that hired one of the ‘big 5’ consulting firms to come in and discover their most expensive process.  Their conclusion – it was the engineering…

Process Modeling

From a BPM.com posting… Modeling means that they would identify, define and make a representation of the complete process to support communication about the process. I prefer to call it – documenting the process.  In order to improve a process, you need to understand the ‘as is’ state. Documenting the process isn’t just about identifying…

BPM is not a product

From a BPM.com posting… Most BPM products designed to support BPM also include a lot of other capabilities beyond just those the BPM practitioner requires.  They generally include a lot of application development and data integration capability. –  Business Process Management [BPM] BPM is a discipline – it is something that you do.  BPM is…

Culture Change & PLM

Those of us that have implemented a PLM [product lifecycle management] solution realize how important it is to manage culture change. A PLM implementation can impact your user community in 2 ways. –  Users must learn to use new software –  PLM may change how users work This is where a strong ‘champion’ comes into…