Gathering PLM Requirements

This week, I want to discuss the gathering of PLM requirements. Over the years, I have learned how important it is to gather requirements.  The better job you do of gathering requirements, the better the PLM implementation.  Thorough, complete requirements will make your job of implementing PLM software easier. Any changes you make during the…

Customer Expectations Management

This week, I want to discuss the importance of customer expectations management. The impact of expectations Imagine that you were expecting a commission of several thousand dollars.  In reality, you received only several hundred dollars.  Your reaction is disappointment.  However, if the reverse were true, you would be dancing. I am sure you have heard…

ISO 9001-2015 / Risk Management

My topic last week was ISO9001.  This week I take on ISO9001-2015 and more specifically, the addition of Risk Management.  Just like with ISO 9001, you need to have a process in place for managing risk and you must be able to prove that you follow that process. Risk Management is not just important because…

ISO 9001

The gist of ISO 9001 is that you have a process in place for manufacturing your widget or providing a service and you can prove that you follow that process. Why does ISO 9001 matter? There are 2 main reasons that it matters.  One – Your competition is using ISO 9001 compliance as a competitive…

Document Management Alternatives

Every company has the need to manage their intellectual properties [document management].  There are a number of ways that they can accomplish this.  This blog is an abbreviated view of potential alternatives. At a Minimum Many companies still rely on protected directories. Some potential issues – Protected directories don’t keep workers from overwriting existing files. …

Change Control

Most of us are familiar with the ECR [engineering change request].  For those companies that are still paper based, studies have shown this to be the most expensive process in your company. If your company is one of those that are still using paper, a return on investment analysis will show that you can cost…

Innovation & Process

On July 10, 2016, Satya Nadella [Microsoft] wrote the following Two years ago, we set out with an ambition to reinvent productivity and business processes. In a world of infinite information and computing and finite attention and time, we aim to help everyone get more out of every moment and change the nature of digital…