Not Investing in BPM?

From the 2009 BPM Market Report…

Respondents were asked to indicate why they had not invested in BPM software…

25% – Using workflow management inside some other enterprise software [like ERP]

20% – Unable to find project sponsor [desire is there, but no funding]

17% – Unable to demonstrate a compelling business case

16% – Lack of internal motivation

My Thoughts…

I will take on these in reverse order…

Lack of internal motivation – I can’t understand this one.  In this economy, competition is fierce.  How will you win your share of the business?  Either you get more customers to maintain your profits or you must be more efficient to increase your profit margins.  This is a perfect time to increase your market share.

Unable to demonstrate a compelling business case – Every return on investment analysis that I have performed shows that BPM can pay for itself within a year.  I contend that not enough time has been spent to analyze the financial benefits.

Unable to find a project sponsor – If you do a good job building a compelling business case, finding a project sponsor should be easy.

Using workflow management inside some other enterprise software – Most charge for their workflow capabilities and those capabilities are not the best.  Before making that decision, I recommend that you perform due diligence comparing the alternatives.

What does it all mean?

More efficient business processes lead to increased revenues, lower costs and improved customer relationships.  It can differentiate you from your competitors.  It can be the key that allows your company to break out as the market leader.

Your Thoughts…

What steps has your company taken to be a market leader?

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One thought on “Not Investing in BPM?

  1. Pingback: BPM Quotes of the week « Adam Deane

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