ISO9001-2015 is not just about quality management, it is a mindset of product lifecycle quality and a culture that needs to be propagated throughout your company.
ISO compliance is not a onetime activity. ISO leans heavily on business process management. It is an ongoing process documenting, improving, measuring, improving, measuring, and improving your procedures.
Change is Constant
In any business today, change is constant – the company changes, the people change, the procedures change and the tools you use everyday change. You will need a procedure to manage change.
I have been working in the Business Process Management (BPM) world in some form or another for the better part of my career. During this time, I have helped many organizations with their ISO compliance. I helped them form new habits through business process improvement and/or business process management initiatives, with goals like these:
- ISO Compliance
- Improving operational performance
- Increasing their competitive advantage
These initiatives tend to reduce operational costs, increase efficiency, and eliminate redundancies.
All good habits to form!
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