Process Management in PLM

PLM and business process management… Business process management is a topic too large for a single blog.  I would like to point out 2 key areas of process management that should receive special attention. Touch point with your customer Nordstrom In my last blog, I mentioned Nordstrom’s customer service.  They have determined the best way…

More Processes to Manage

Last week I addressed PLM and the processes it can manage… This week, let’s talk about some other important processes that can be easily managed by your PLM software. Risk Management ISO9001-2015 added risk management to their compliance list.  It seems obvious that companies should address risk management – They may, but not routinely. Risk…

PLM & Process Management

I see a Company as a collection of processes… These processes can be as simple as generating a purchase request or as complicated as an engineering change request and everywhere in between. Purchase Request Process An employee may have a need for an item that doesn’t exist within his company.  They will fill out a…

PLM & Culture Change

Companies taking on a PLM project will encounter culture change. Implementing new software means that the user community will need to use that new software and using that new software may require them to change their daily routine.  Many people don’t like change and a bad attitude of just one person can impede or destroy…

Why Take on PLM? to solve problems

Companies take on PLM projects to solve problems. Over the years, I have spoken with many companies about PLM [product lifecycle management].  Each company has had their own reasons for taking on PLM. Some of Their Reasons Finding information [drawings, etc] Engineering document management started with aerospace and defense contractors that had hundreds of drawings…

PLM Requirements Gathering

My past several blogs have dealt with preparing your requirements document for managing a product’s lifecycle. Start with an open mind… I have had conversations with more than one company that began their requirements gathering with a particular technology in mind.  They may have been a big fan of PTC and expected that they would…

Requirements – PLM & the Cloud

My past several blogs have dealt with preparing your requirements document for managing a product’s lifecycle. What about the Cloud? One of the bigger technology buzzwords today is the ‘cloud’.  The question is not whether to take advantage of the cloud or not, but why make that choice. While gathering your requirements, ask questions that…